Why Insurance Brokers Should Create Wrap Documents for Clients

Employers are responsible for complying with ERISA (and the Department of Labor, and COBRA, and the IRS …). 

So it’s not the insurance agency’s problem, right?

The recent broker compensation disclosure requirement is changing the way brokers think about the services they provide to clients. When employers begin to question just what they’re getting out of their broker relationship, “not my problem” isn’t going to cut it. 

One of the ways brokers can provide an additional service to clients is by helping them follow regulations related to employee welfare benefits. Wrap document creation ensures all of the employers’ plans are compliant. 

Keep reading to learn who’s responsible for what, what a wrap document can do, and how agencies can create these critical documents in as little as five minutes. 


Just What Are Employers Responsible For?


If an employer provides health and welfare benefits, then they likely have to comply with a host of regulations, namely ERISA. Because nothing is ever easy when dealing with regulations, this can be extra confusing because three agencies are responsible for enforcing ERISA: the Department of Labor, the Department of the Treasury (especially the Internal Revenue Service), and the Pension Benefit Guaranty Corp.

ERISA requires that every employee welfare benefit plan have a written plan document. This document must clearly identify certain information about the plan, such as*:

  • Named fiduciary and allocation of responsibilities
  • Description of funding
  • Plan name, number, and year
  • Eligibility rules and benefits included/not included
  • Procedures for amending the plan
  • What happens if the plan is terminated

Additionally, ERISA also requires that every employee welfare benefit plan have a summary plan description. The summary plan description informs participants and beneficiaries about their rights and benefits. This document must include important plan rules and the benefits available, plus key information such as*:

  • Plan name
  • Employer name, address, and EIN
  • Plan administrator and contact information
  • The source of plan contributions
  • Information about plan trustees
  • A claims procedure
  • Information about eligibility for plan participation
  • A statement of ERISA rights

*This list is not exhaustive. For a full list of ERISA requirements, visit the U.S. Department of Labor.

Some employers assume the plan documents their carrier shares fulfill their compliance. They don’t. The Summary of Benefits and Coverage (SBC) that employers receive from their carriers is not sufficient for meeting ERISA disclosure requirements. These plans do not include this key information about the fiduciary, source of contributions, eligibility, responsibilities, etc. 

Employers need help filling in the gaps to ensure they have a document that meets these standards. Enter the wrap doc. 

What Is a Wrap Document?


Finding all of the necessary information for each plan and for each regulation could be a lot of work when handled individually. But not when you have a wrap document. 

The wrap document supplements the existing plan documentation with the necessary ERISA compliance information. It literally wraps the entire offering into one package, essentially combining everything into a single plan. 

A thorough wrap document includes the necessary plan document and summary plan description information required by ERISA, plus other federal compliance details and necessary benefit explanations. By creating a document that contains all products at once, employers can ensure compliance with all relevant federal regulations. 

While a wrap document is a simple solution on paper, it can be time-consuming to build, especially for smaller employers who lack the resources to create the documents and stay in the loop about changing requirements. But with the right help—like from their knowledgeable insurance agency—employers can easily stay in compliance. 

Why Agencies Should Help Clients With Wrap Document Creation


Yes, all of this compliance and document creation is the responsibility of the employer. 

However … As their agency of record, you serve as a trusted advisor. You’ve positioned yourself as the expert when it comes to their health benefit plans. 

You know your client should be in compliance. You are uniquely positioned to understand the regulations and protect the client from potential fines. They might even assume that the SBC and other plan documents you send them fulfill ERISA compliance (imagine their surprise when they’re hit with a fine). 

And while this has been the law for years, there’s a new urgency to going the extra mile for your clients. The broker compensation disclosure requirement is going to encourage clients to take a closer look at what exactly they’re paying you for. 

By not helping clients with their benefits compliance, you’re putting your book of business at risk—because there is always another broker ready with a solution.  

But there’s a big reason why agencies still don’t want to create wrap documents for clients: it’s a pain to do. Manual data entry is slow, and duplicate data entry can feel like a huge waste of resources. Some agencies outsource wrap document creation to a third party, which only adds extra cost to the process. When an agency is considering handling wrap document creation for all clients, the process needs to be thorough and efficient.

Build Custom Wrap Documents in 5 Minutes


Signal Sync Agency Engine makes wrap document creation simple and easy. Brokers only need to enter client information once to create the necessary documents that help clients stay in compliance—eliminating 100% of duplicate data entry. 

Give clients the peace of mind they deserve and secure your relationships in just a few minutes. Learn how the Agency Engine helps you create custom wrap documents (and more!)—schedule your demo today

14 Day Full Feature Trial. No Credit Card Required.
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