Q & A Vlog Series: Why do some insurance agencies struggle to adopt process improvements? 

Why is it so hard for some insurance agencies to adopt even the simplest process improvement?

When it comes to technology in insurance, many agencies tend not to take action unless they’re forced to. 

But the reality is, agencies are using technology all the time—technology that was once new to learn. It’s a matter of whether the pain of not having the technology is great enough to make a change. 

Agencies are learning the hard way that clients increasingly expect an agency with digital solutions. The time to change is here.

What might be holding your agency back from winning new business and retaining clients? Check out these 8 mistakes brokers make that put your book of business at risk.